Dineri
/08 - Help Center

Everything you need to run Dineri

This guide walks you through every feature from setting up your public page to managing reservations, orders and no-show protection.

/01 - Introduction

Why Dineri?

Building a restaurant website can be expensive, time-consuming and often unnecessary. Your guests don't need a fancy website, they need your menu, your location and a way to book.

Built for your guests

A fast, beautiful mobile page that answers every question your guest has. Menu, location, hours and a way to book.

No technical skills needed

If you can use Instagram, you can use Dineri. Set up your restaurant in 10 minutes, we handle everything else.

Know what's working

See how many guests visit your page, what they click and where they come from. Make better decisions with real data.

Zero commission

Delivery platforms take up to 30%. Reservation systems charge per booking. Dineri takes zero. Every euro stays with you.

One platform

Everything your restaurant needs in one place. No switching between tools, no separate subscriptions, no chaos.

/01 - Introduction

Who is Dineri for?

  • Independent restaurants

    From small bistros to busy beach clubs, Dineri gives you everything you need to fill tables and protect your revenue.

  • Tourist destination restaurants

    Operating in Ibiza, Tenerife, Sardinia or the Caribbean? Dineri is built for restaurants that serve international guests who book online.

  • Restaurants with events

    Wine nights, chef's tables or special dinners, sell tickets directly through your Dineri page. Zero commission.

  • Restaurants tired of no-shows

    Every no-show costs you money. Dineri's built-in no-show protection means guests show up or you get paid.

  • Restaurants accepting food orders

    Take takeaway and delivery orders directly through your Dineri page. No third-party platform, no commission. Every order goes straight to your bank account.

/01 - Introduction

Key things to know

  • One platform — reservations, orders, your public page and no-show protection. All connected.
  • Live in 10 minutes — set up your restaurant and start taking bookings today.
  • No technical skills needed — if you can use Instagram, you can use Dineri.
  • Zero commission — on reservations and orders. Every euro stays with you.
  • Mobile-first — your page works perfectly on any phone, anywhere in the world.
  • Real-time updates — change your menu, prices or photos and they go live instantly.
  • Real-time updates - changes are reflected instantly.
  • Your data is yours — fully GDPR compliant. We never sell or share your data.
  • Cancel anytime — no long-term contracts. No questions asked.
/02 - What's new

New features

Design Studio

Customize your Dineri page to match your restaurant's brand. Choose your colors, fonts and layout and see the changes live before you publish.

Email customization

Fully customize your automated emails. Confirmation emails, reminders and cancellation messages all in your own tone and style.

/02 - What's new · September '26

Improvements

  • More typography options. More font choices to better match your restaurant's brand.
  • Bug fixes. Minor issues resolved for a smoother experience.
/02 - What's new

Coming soon

  • Guest profiles & loyalty

    Reward your most loyal guests and build a database of returning visitors.

  • POS integration

    Connect Dineri with your existing POS system. Included in your current plan at no extra cost.

  • Campaign manager

    Create and manage your own Meta ad campaigns directly from your Dineri dashboard and target the right guests at the right time.

/03 - Features · Analytics

Analytics

Stop guessing. Dineri's analytics show you how guests find your page, what they click and where they come from. Make better decisions based on real data.

Key metrics

  • Page views

    Total number of times your Dineri page was visited.

  • Unique visitors

    The number of individual people who visited your page.

  • Visitors today

    How many times your Dineri page was visited.

  • Average visitors per day

    Your daily average over the selected period.

  • Peak day

    The day with the most visitors.

  • Top countries & cities

    Where your guests are coming from.

  • Traffic sources

    How guests find you, direct, social media or search.

  • Devices

    Whether guests visit on mobile or desktop.

Key benefits

  • Understand where your guests come from. Country, city and traffic source all in one overview.
  • Know your peak moments. See which days and times get the most visitors and plan accordingly.
  • Mobile vs desktop. Understand how your guests browse and optimize your page for the right device.
  • Track your growth. Compare periods and see if your page is gaining more visitors over time.

Tips

  • Check your analytics every week to spot trends early.
  • A sudden spike in visitors? Check if something you posted on social media drove the traffic.
  • Most visitors on mobile? Make sure your page looks great on a phone.
  • Share your Dineri page link more actively and watch your visitor numbers grow.
/04 - Features · Orders

Orders

Accept takeaway and delivery orders through your Dineri page. No third-party platform, no commission. Every order goes straight to your bank account.

How it works

  • Set up your menu

    Your menu lives at /menu (e.g. dine.bio/your-restaurant/menu). Add dishes, prices, photos and allergens from your dashboard. Changes go live instantly.

  • Connect your Stripe account

    Go to Settings → Stripe settings and enter your Stripe public key and secret key. Once connected, every payment goes directly to your bank account.

  • Manage incoming orders

    Every order appears in your dashboard in real time. Move orders through the flow: New, Confirmed, Preparing, Ready, Delivered or Cancelled.

Dashboard controls

  • Restaurant status

    Enable delivery, pickup or both. Set 'Disable Both' when you're not accepting orders.

  • Delivery fee

    Configure the tax rate for your orders.

  • Tax percentage

    Auto-refresh every 2, 5 or 15 minutes. Perfect for a kitchen tablet.

  • Refresh timer

    Auto-refresh every 2, 5 or 15 minutes. Perfect for a kitchen tablet.

  • Order export

    Download your full order history for accounting in just one click.

Imporant to know

  • Stripe is required. Connect your Stripe account before enabling orders. Without Stripe, guests cannot complete their payment.
  • Stripe transaction fees apply. Dineri charges zero commission but standard Stripe payment processing fees apply to every transaction.
  • Customize your order emails. Go to Settings → Email Integration to customize your automated order emails
  • When your restaurant status is set to Disable both, guests can still view your menu but prices are hidden and ordering is disabled.
  • Guests can only place orders during the opening hours you have set in Settings. Outside these hours, ordering is automatically disabled.
  • Every time you update an order status, your guest receives an automatic email notification. Keep your orders moving to keep your guests informed.

Tips

  • Use high-quality photos for every dish. A great photo makes guests more likely to order.
  • Check your restaurant status before service starts to make sure you're accepting orders.
  • Use the refresh timer on a tablet in the kitchen for hands-free order updates.
  • Export your order history monthly to keep your records organized.
  • Guests can track their order status at dine.bio/your-restaurant/track-order. Add this link to your order confirmation email so guests can follow their order in real time.
/07 - Features · Events

Events

Announce live music, holiday dinners, tastings or any special activity. Events appear automatically on your profile and can be promoted via popups.

How it works

  • Go to Events → New event. Fill in the title, date, time and location.
  • Add a description but keep it short. Short paragraphs read best on mobile.
  • Optionally add a button with custom text and link. Leave both blank if you don't need one.
  • Click Save event. The event appears on your public Dineri page instantly.
  • Keep your page fresh and give guests a reason to come back.

Key benefits

  • Promote special nights, seasonal menus and unique experiences directly to your guests.
  • Events appear automatically on your public Dineri page the moment you publish them.
  • Guests can discover and sign up for your events without leaving your page.

Important to know

  • Events must start at least 2 hours from now in your venue timezone.
  • Keep descriptions short and clear. Short paragraphs read best on mobile.
  • The button is optional. Use it to link to an external page or more information.
  • Once the event date has passed, the event automatically disappears from your public page.

Tips

  • Use an engaging title and description.
  • Share your link on Instagram and WhatsApp to reach more guests.
  • Create events well in advance to give guests time to plan.
  • Remove ended events from your dashboard to keep things organized.
/08 - Features · FAQ

FAQ

Stop answering the same questions every day. Add a FAQ section to your Dineri page in minutes. Answer your guests' most common questions once and let your page do the talking.

How it works

  • Create categories

    To organize your FAQ into topics like General, Reservations or Dietary. Drag to reorder anytime.

  • Add a question

    Choose the category, fill in the question and write a clear answer.

  • Set visibility

    By toggling Public visibility to show or hide individual questions from guests.

  • Reorder

    Questions by dragging them into your preferred order within each category.

  • Save

    And your FAQ appears instantly on your public Dineri page.

Key benefits

  • Fewer calls and messages from guests who find answers themselves.
  • Quick setup with pre-written questions to go live in minutes.
  • Full control to write your own questions for a personal touch.
  • Better guest experience, guests get the information they need instantly.

Tips

  • Cover the basics first. Opening hours, parking, dietary options and reservation policy.
  • Keep answers short and easy to read on mobile.
  • Use multiple categories to keep your FAQ organized by topic.
  • Update your FAQ whenever your hours, menu or policies change.
  • Think like a guest. What would you want to know before visiting?
/09 - Features · Popups

Popups

Grab your guests attention the moment they arrive. Show a popup to guests when they visit your Dineri page. Perfect for promotions, event announcements, special offers or any important message you want to highlight.

Popup types

  • Homepage popup

    Shown when a guest opens your public Dineri page. Perfect for a welcome message, promotion or event announcement.

  • Reserve table page popup

    Shown on your reservation page. Use it to highlight availability or special offers for guests who are about to book.

  • Menu page popup

    Shown on your food ordering/menu page. Great for highlighting specials, new dishes or a limited time offer.

Settings

  • Badge adds a short label like 'New' or 'Tonight only' to grab attention.
  • Title and body is your main popup message. Keep it short and clear.
  • CTA button directs guests to the right page with a custom label and URL.
  • Footer note adds optional extra information below the CTA button.
  • Shown on lets you choose restaurant page, menu page, reserve table page or a combination.
  • Time to display controls when the popup appears immediately, after 10, 30 seconds or 1 minute.
  • Toggle visibility shows or hides the popup without deleting it.

Tips

  • Use an immediate delay so the popup appears as soon as guests land on your page. Or set a 10 to 30 second delay so it feels more natural.
  • Toggle popups off instead of deleting them so you can reuse them later for the same event or promotion.
  • Track your CTR to see which popups perform best and adjust your message accordingly.
  • Use popups to promote events, seasonal menus or special offers.
  • Update your popup content regularly to keep it relevant for returning guests.
  • Less is more. Only activate one or two popups at a time to avoid overwhelming your guests.
/10 - Features · QR codes

QR codes

Create QR codes and link them to your menu, reservation page or any URL you want. Track every scan and see exactly what's working.

How it works

  • Generate

    Create a QR code by clicking New QR. Give it a label so you can recognize it in your overview.

  • Set the target URL

    Link to your restaurant page, menu, reservation page or any custom URL.

  • Customize the style

    Choose between a square or dots style.

  • Adjust the colors

    Set your own foreground and background color to match your brand.

  • Download

    Your QR code as PNG or SVG to print or share digitally.

  • Track every scan

    In your overview to see which placements perform best.

Key benefits

  • Link your QR code to anything like your restaurant page, menu, reservation page or any custom URL.
  • Fully branded with your own colors and style to match your restaurant identity.
  • Every scan is tracked so you can see which placements perform best.
  • The QR code stays the same even if you update the linked content, so no reprinting needed.
  • Download as PNG or SVG and use it anywhere, print or digital.

Use cases

  • Place QR codes on table tents so guests can instantly access your menu or place an order.
  • Add them to flyers or posters to promote upcoming events or special offers.
  • Print them on receipts so guests can easily leave a review or come back for more.
/11 - Features · Success story

Success story

Showcase guest reviews, press features and memorable moments on your Dineri page. Real stories build trust and turn curious visitors into bookings.

How it works

  • Add a story

    Upload a cover photo in 16:9 format for the best result.

  • Title

    Write a title that summarizes the story or review in a few words.

  • Story

    Write the story in short paragraphs. Keep it clear and easy to read on mobile.

  • Toggle

    To show or hide the story from guests without deleting it.

  • Save

    The story goes live instantly on your public Dineri page.

Key benefits

  • Build credibility with real guest voices and press mentions.
  • Highlight milestones like awards, anniversaries or sold-out events.
  • Turn undecided visitors into bookings with authentic social proof.
  • Easy to update as new reviews and wins come in.

Tips

  • Keep stories short and punchy. Short paragraphs read best on mobile.
  • Mix guest reviews with press features for variety.
  • Use your best story as the first one so it's the first thing guests see.
  • Update your success stories regularly to keep the section fresh and relevant.
  • Upload a high quality 16:9 cover photo for the best visual result.
/13 - Support

Get help

Can't find what you're looking for? Reach out and we'll get back to you as soon as possible.

Already a Dineri customer?

Log in to your dashboard and reach us directly via the in-app support for the fastest response. No acces? You can send us an email as well.

info@dineri.app

Submit a request

Technical issue, billing question or feature request? Let us know and we'll take care of it.